Please feel free to get in touch with us – we love to hear from our Pelotan family and will aim to get back to you within one working day.
Suite 1, The lawn
Get in Touch
Tanning occurs when melanin is produced in an attempt to protect the skin cells from UV radiation. This Melanin absorbs UV radiation and fights free radicals. Melanin production is a natural protective response to sunlight, however, it offers no protection against the effects of radiation that can lead to skin cancer. Sun protection products can reduce skin damage and ensure you gain a gradual tan that will last longer, as your skin has more time to acclimatise to the sun.
The Sun Protection factor (SPF) gives an indication of the amount of protection sun cream offers against UVB radiation. Many other factors will impact how long you can stay in the sun without burning, such as your skin type, eye and hair colour, where you are in the world, altitude and lots of other things.
After applying SPF 30, you are able to stay in the sun 30 times longer than you could without wearing sun protection. Be sure to wear the directed amount of sun protection (always more than you think, this should be around 30ml per application for an adult). Higher factors should not be used to increase your time in the sun.
A common misconception is that SPF 30 is twice as strong as SPF 15 and so on; this is not true. SPF 15 blocks 93% of UVB radiation whilst SPF 30 blocks 97% and SPF 50 blocks 98%.
The sun produces 2 different types of rays, long wave ultraviolet A (UVA) and short wave ultraviolet B (UVB). Only UVB causes burning, but both types damage our skin, so good sunscreens should protect against both. UVB rays do not penetrate as deep into the skin as UVA rays but cause sunburn through over exposure. UVB rays also directly damage the DNA in the skin cells and in this way overstress the skin’s own repair mechanism.
UVA rays penetrate deep into the skin and can cause premature aging and can cause malignant melanoma.
There are lots of different UVA measuring systems around the world. We use the European standard – look for the letters UVA inside a circle. This symbol means that a product meets the EU-recommended level of UVA protection. Pelotan is a broad spectrum sun protection product, meaning it protects against both UVA and UVB rays.
Wearing a higher sun protection means you will tan but just at a slower rate with less risk. Pelotan will also help your tan last longer because of the gradual tanning nature, rather than losing your sharp tanlines as quickly as you got them.
Definitely – yes. When the weather is over cast, UV radiation levels are still at 80% of their normal levels. The temperature can also be deceiving as a breeze can make it feel a lot more cool than it is (no more so than when cycling and getting a breeze from the speed you’re travelling) however this breeze will not affect the UV levels. Keep an eye on the UV index for your area to make sure you’re using protection when you need to.
Everyone is different and there are so many factors at play here including your location, skin type and time of the day. Where possible, avoid extended sun exposure when the sun is at its hottest around midday (perfect time for a coffee…)
Pelotan SPF30 protects your skin from harmful sun radiation 30 times longer than natural protection and a single application, if done correctly, will last up to 8 hours – meaning you can ride from sunrise to sunset.
However, it is important to listen to your skin. Always be aware of the strength of the sun. Never exceed sun exposure for longer than your skin allows.
For best results apply to clean dry skin. Apply evenly and generously 15 minutes before you get in the saddle, which will allow Pelotan to bind with the skin and form a protective barrier against UVA / UVB rays. When used correctly, one application is sufficient for all day protection giving you maximum comfort, however far you ride.
The average adult needs between 30-40mls of product during each application to ensure sufficient coverage and effective protection. First time users and those with a pale complexion or sensitive skin are advised to re-apply Pelotan fifteen minutes after initial application to ensure full coverage – listen to your skin!
Pelotan is never tested on animals – they’re usually dreadful cyclists anyway. We’re also proud to be a company that doesn’t buy ingredients that have been tested on animals by other manufacturers either. You can buy Pelotan confident that your sun care is cruelty free.
Pelotan does not contain any animal-derived ingredients or by-products and is suitable for vegetarians and vegans.
Absolutely, yes. Pelotan works in any environment but is designed with characteristics that make it especially effective for cycling – namely it is lightweight, non-greasy, quickly absorbed, ‘once a day’, water and sweat resistant sun protection – making it perfect for a day in the saddle.
Yes of course! Pelotan is safe for children. All of our ingredients have been approved as cosmetic ingredients and are perfectly safe for children. However it is important to follow the general sun advice that young children should not be exposed to direct sun light and cover them with loose clothing and wide brimmed hats (a casquette probably not the one here…)
Allergies can be very serious, and we try to minimise potential allergens where possible. If you have a skin disorder or allergy, consult a doctor before applying. Discontinue immediately if signs of irritation or rash appear. Ideally do a patch test 24 hours before first use.
We designed Pelotan specifically not to mark clothing – but recommend allowing it to fully dry before putting on your favourite kit. Marginal gains, not terminal stains.
Please note, due to the current Covid-19 situation, deliveries may be subject to delays.
We offer Free UK Standard Shipping on all orders over £50.
UK 24HR Shipping (£4.50) – Delivery the next business day after an order has been shipped. Available on UK orders under £100.
UK Standard Shipping (£3.50) – Delivery 2-3 business days after an order has been shipped. Available on UK orders under £100.
Pelotan dispatches orders on working days only. Working days are Monday to Friday, please take this into account when placing orders over the weekend. Orders placed before 3pm will be dispatched the same working day, orders placed after 3pm will be dispatched the next working day.
You will receive an email to confirm that we have received your order and another once it has been shipped. We offer a fully tracked service with Royal Mail.
Unfortunately, we are temporarily unable to deliver to EU countries due to the increased export costs resulting from the Brexit agreement. We are currently working with our fulfilment partner to enable us to offer this service again. In the meantime, you can purchase Pelotan from our Multisport Online Retailer, Sigma Sports.
If you have an event or need something urgently please contact the team at firstname.lastname@example.org and we’ll do our best to help.
We currently do not offer a free returns service.
We do not deliver to PO Boxes.
If you have a shipping address that is outside of the EU or the US, local import duties, brokerage fees and taxes may be applied by your local authority. It is a legal requirement that we declare the full transaction value of the contents of all packages.
We are happy to offer an exchange or refund as long as your items are unused, in their original packaging and returned within 28 days of receipt. Please note, unwanted items are returned at your own expense. If your good arrive damaged or not as described, please contact us and we will fix this for you.
How to Return Items
We recommend using a secure delivery method for returning goods (such as Royal Mail First Class Recorded Delivery). This method requires a signature upon receipt and insures you for the cost of the items.
Please post your returns to the following address:-
Suite 1, The Lawn
What happens next
As soon as we receive your returned items, we’ll process them and either give you a refund or send your preferred alternative.