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Shipping & Returns
Where does Pelotan ship to?
Currently we only ship Pelotan in the UK.
You can check out our STOCKISTS page to see where we're stocked in Europe. We are working on a North American entry for 2025.
UK Shipping Details
We ship all orders in the UK to arrive in 2-3 business days.
We offer free UK shipping on orders over £40.
Pelotan dispatches orders on working days only. Working days are Monday to Friday, please take this into account when placing orders over the weekend. Orders placed before 3pm will be dispatched the same working day, orders placed after 3pm will be dispatched the next working day.
You will receive an email to confirm that we have received your order and another once it has been shipped.
What is your return policy?
We are happy to offer an exchange or refund as long as your items are unused, in their original packaging and returned within 28 days of receipt.
Please note, unwanted items are returned at your own expense.
If your goods arrive damaged or not as described, please contact us and we will fix this for you if you email us here.
Product Information
What are Pelotan's ingredients?
Octocrylene, Ethylhexyl, Methoxycinnamate, C12-15 Alkyl Benzoate, Cyclomethicone, Propylene Glycol, Butyl Methoxydibenzoylmethane, Panthenol, Parfum, Acrylates/Octylacrylamide Copolymer, Tocopheryl Acetate, Aloe Barbadensis Leaf Extract, Coumarin, Benzyl Salicylate
Is Pelotan tested on animals or suitable for vegans?
Pelotan is never tested on animals – they’re usually dreadful athletes anyway.
We’re also proud to be a company that doesn’t buy ingredients that have been tested on animals by other manufacturers either. You can buy Pelotan confident that your sun care is cruelty free.
Pelotan does not contain any animal-derived ingredients or by-products and is suitable for vegetarians and vegans.
Do you have an SPF50?
The Sun Protection factor (SPF) gives an indication of the amount of protection sun cream offers against UVB radiation. Many other factors will impact how long you can stay in the sun without burning, such as how long the product stays on, whether it sweats off, your skin type, eye and hair colour, where you are in the world, altitude and lots of other things.
Be sure to wear the directed amount of sun protection (always more than you think, this should be around 30ml per application for an adult). Think of it like a gel that claims to give you 40g carbs... that's only the case if you eat the whole thing.
A common misconception is that SPF 30 is twice as strong as SPF 15 and so on; this is not true. SPF 15 blocks 93% of UVB radiation whilst SPF 30 blocks 97% and SPF 50 blocks 98%.
Pelotan was designed to give broad spectrum protection in endurance sports environments and our testing at every level of sport has shown the SPF 30 is incredibly effective.
Does Pelotan contain preservatives or parabens?
No, Pelotan does not contain any preservatives or parabens.
Is Pelotan suitable for all skin types and those with skin conditions?
Pelotan is dermatalogically tested and designed for use by all skin types, colours and for those with sensitive skin; however, if you have allergies or particular skin issues, please consult the ingredients list and do a small patch test before applying.
Contact
Still have questions? We're happy to help! Please drop us a line below and we'll come back to you.